Support

We're here to help you get the most out of LocoSnap.

Frequently Asked Questions

How does train identification work?

LocoSnap uses AI-powered image recognition to analyse your photo and identify the train. Simply take a photo or choose one from your library, and the AI will identify the class, operator, and type.

What are Blueprint Credits?

Blueprint Credits let you generate AI-created blueprint-style illustrations of the trains you spot. Each credit generates one blueprint. Pro subscribers get unlimited blueprints.

How do I restore my purchases?

Go to your Profile tab, scroll down, and tap "Restore Purchases". This will restore any previous Pro subscriptions or credit purchases.

The AI identified my train incorrectly

AI identification works best with clear, well-lit photos showing the full train. Try taking the photo from a different angle or distance. Some heritage or heavily modified trains may be harder to identify.

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