Privacy Policy

Last updated: 17 February 2026

LocoSnap ("we", "our", "the app") is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights.

1. Data We Collect

Photos: When you use LocoSnap to identify a train, your photo is sent to our server for AI analysis. Photos are processed in real-time and are not stored permanently on our servers.

Account Information: If you create an account, we store your email address and a user ID to manage your profile, collection, and achievements.

Usage Data: We collect anonymous analytics data (screens viewed, features used) to improve the app. This data cannot be used to identify you personally.

Crash Reports: We collect anonymous crash reports to fix bugs and improve stability.

Purchase Data: In-app purchase transactions are handled by Apple (App Store) and RevenueCat. We receive confirmation of purchases but do not process or store payment details.

2. How We Use Your Data

• To identify trains from your photos using AI
• To maintain your collection, achievements, and leaderboard position
• To process in-app purchases and manage subscriptions
• To improve the app through anonymous analytics
• To fix crashes and bugs

3. Third-Party Services

We use the following third-party services:

• Supabase — Authentication and database
• Anthropic / OpenAI — AI-powered train identification and specifications
• RevenueCat — In-app purchase management
• PostHog — Anonymous analytics
• Sentry — Crash reporting

4. Data Retention

Photos sent for identification are processed in real-time and not stored permanently. Account data is retained for as long as your account is active. You can request deletion of your account and all associated data at any time.

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Withdraw consent for data processing

6. Children's Privacy

LocoSnap does not knowingly collect personal information from children under 13. The app is rated 4+ and is suitable for all ages.

7. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date.

8. Contact

For privacy-related questions or data requests, contact us at support@locosnap.app.

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